We have defined 2 levels of support and maintenance adapted to our client needs. All customers with an active Gold or Platinum package have access to all software upgrades and updates, including new features. Our support team is available for real time support to help our Platinum customers from Monday to Friday from 9am to 6pm CET.
Either Platinum or Gold support and maintenance package is mandatory for the first year.
The deployment of a private network is composed of two main components:
Firecell Labkit is delivered with 1 Software Defined Radio (SDR) which supports 4G, and 5G in all sub-6 GHz bands, TDD and FDD. It comes with 2 antennas that perform best between 1,7 GhZ and 5GhZ. The signal reaches up to 3 meters (~10 feet).
A product appreciated by our clients
"I would definitely recommend the 4G & 5G Labkit, for the same reason it was recommended to me: It’s useful, affordable and quick to set up. The support that firecell provides is essential, we had a training session and support with the technical team afterwards”